Ask us to delete your information.

Who holds what

Businesses use VelBEE to manage their own customers. If you wrote to a business on WhatsApp, Instagram or Facebook, or filled in one of its lead forms, that business decides what it keeps about you, and STRELLBE, a sole proprietorship, owned and run by Kosuri Naga Tarun, Hyderabad (Udyam registration no. UDYAM-TS-02-0367520) stores it for that business. You can ask either of us. If you ask us, we pass your request to the business as well and tell you we have done so.

How to ask

1. Fill in the form below, or email info@velbee.com from the address you want us to use.
2. We write back to confirm who you are. We may ask for the phone number or profile name you used, so we can find the right records.
3. We delete or correct the information, or send you a copy if you asked to see it, and tell you when it is done. We aim to finish within 30 days.

If you used “Log in with Facebook” or connected an account

Removing VelBEE from your Facebook or Instagram settings (Settings, then Apps and Websites) stops VelBEE receiving new information through that connection. To have what we already hold deleted, use the form below and say which account you connected.

What we may have to keep

Some records must be kept for a time: invoices and tax records as the law requires, and security logs needed to protect the service and investigate abuse. We keep only what is needed, and remove personal details from anything we can.

Contact and grievance officer

Grievance officer: Kosuri Naga Tarun, info@velbee.com. Email info@velbee.com. Phone +91 7306489737. See the Privacy Policy for how we handle complaints.

Make your request