Case studies

Client outcomes across industries

Discover how Sotiotech has overcome complex challenges and delivered exceptional ServiceNow outcomes across industries.

Re-implementation of ITOM — Discovery & Building Infra CI Visibility, Service Quality Improvement

SDAIA, a leading organization in data and artificial intelligence, faced significant challenges with their ServiceNow Discovery re-implementation. Their Configuration Management Database (CMDB) lacked accuracy, completeness, and effective configuration.

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ManufacturingNXP Semiconductors

UI/UX Experience — Implementing Better Experience for 3,000+ Catalogs Across 3 Business Departments & Automation

NXP Semiconductors faced issues with their ServiceNow catalog system, which had over 4,000 catalogs on a single portal used by three different user environments.

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ManufacturingNXP Semiconductors

Automation with Ansible and SCCM

NXP Semiconductors aimed to enhance their automation capabilities using Ansible and SCCM for managing user roles and provisioning VMs.

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Financial ServicesSDB

A Success Story of SDB's ServiceNow GRC Implementation

SDB, a financial services firm specializing in investment banking, asset management, and financial advisory, sought to enhance its governance, risk management, and compliance (GRC) processes.

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Client outcomes across industries

Re-implementation of ITOM — Discovery & Building Infra CI Visibility, Service Quality Improvement

UI/UX Experience — Implementing Better Experience for 3,000+ Catalogs Across 3 Business Departments & Automation

Automation with Ansible and SCCM

A Success Story of SDB's ServiceNow GRC Implementation

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